Shipping Policy

We aim to get your order to you as quickly and smoothly as possible.

Processing Time

• Orders are processed within 1–2 business days.

• You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Delivery

• Standard shipping within New Zealand: $X NZD flat rate (update with your rate).

• Free shipping may be offered during promotions.

• Delivery typically takes 2–5 business days depending on your location.

• Rural deliveries may take a little longer.

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email so you can follow your parcel’s progress.

Delays

We are not responsible for courier delays outside of our control (e.g. weather events, public holidays, or courier network disruptions).

Shipping Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages sent to incorrect addresses provided by customers.

International Shipping

At this stage, we only ship within New Zealand.

Contact Us

If you have any questions about shipping or delivery, please contact us at:
info@opula.co.nz