Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you shop with us.

Information We Collect

When you place an order, we collect:

• Name

• Shipping and billing address

• Email address

• Phone number (if provided)

• Payment information (processed securely by our payment provider – we never store full card details)

We may also collect non-personal data such as browser type, device, and site usage to improve our website.

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Communicate updates about your purchase

• Improve our products and services

• Comply with New Zealand law and regulations

We do not sell or rent your personal information to third parties.

Sharing Your Information

We only share your information with:

• Trusted service providers (e.g., Shopify, payment processors, couriers) so we can complete your order

• Legal authorities if required by law

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but some features of the site may not work as intended.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. All payments are processed securely.

Your Rights

Under New Zealand’s Privacy Act, you have the right to:

• Request access to the personal data we hold about you

• Ask us to correct or update your information

• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at info@opula.co.nz.

Contact Us

If you have questions about this Privacy Policy, you can reach us at:
info@opula.co.nz