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FREE SHIPPING ON ORDERS OVER $75 NZD

Frequently Asked Questions

Shipping & Delivery

Where do you ship to?

We currently offer NZ-wide delivery. International shipping coming soon!

How much is shipping?

We deliver New Zealand–wide for a flat rate of $6.95. Orders over $75 qualify for free shipping, automatically applied at checkout.

How long will my order take to arrive?

All orders are processed in 1-2 business days.

Estimated Delivery times:

NZ Urban: 2–3 business days
NZ Rural: 3–4 business days

You’ll receive tracking information as soon as your order ships.

Orders & Returns

Can I return my order?

If your product is unused and still in original packaging, you may request a return within 14 days of receiving it. For damaged items, contact us immediately and we’ll make it right.

Can I change or cancel my order?

We ship quickly - so if you need to make a change, contact us ASAP and we’ll do our best to update it before dispatch.

Gifting

Is an Opula Hook a good gift?

Absolutely. Opula Hooks are the perfect little gift for birthdays, Christmas, Mother’s Day, and “just because” moments - delivered in our signature packaging.

Care & Maintenance

How do I clean my Opula Hook?

Gently wipe with a soft cloth. Avoid harsh chemicals to preserve the finish.

About Us

Your handbag is an investment, a statement, an extension of your style. At Opula, we create refined accessories that enhance your daily experience, keeping your bag protected without sacrificing elegance.

Because true luxury isn’t just about what you wear, it’s about how you care for it.